Summary
Total War’s leadership team has issued a public apology to the community for recent missteps involvingWarhammer 3andPharaoh. Acknowledging the challenges faced by the development team, the message emphasized a commitment to rebuilding trust and fostering a more transparent relationship with theTotal Warplayer base.
Total Waris a popular series of strategy video games developed by Creative Assembly and published by Sega. Known for its blend of turn-based grand strategy and real-time tactical battles,Total Wargames immerse players in historical conflicts, allowing them to command entire armies and manage empires.Total Warfaced some controversiesafter fans complained about the $24.99 price tag ofTotal War: Warhammer 3’sShadows of ChangeDLC, arguing it offered too little content. A similar issue occurred withTotal War: Pharaoh. In response, Creative Assembly sent a message to the player community.
TheTotal Warteam acknowledgedthe discontent within the community, pledging to rectify the situation through increased transparency and a more consistent rapport with players. Focusing on specific challenges encountered withTotal War: Warhammer 3, they addressed concerns related to theShadows of ChangeDLC. Recognizing that the DLC failed to meet player expectations, the team committed to enhancing the offer for those who purchased it. A significant update is slated for February 2024, with additional content and improvements to align with player expectations. The team also outlined efforts to avoid repeating past mistakes with the upcomingThrones of DecayDLC. “It has been a difficult few months, and we recognize that we have made mistakes when it comes to our relationship with you all,” said Roger Collum, Vice President at Creative Assembly.
RegardingTotal War: Pharaoh, players who previously purchased the game will receive a partial refund, with the game’s new price set at $39.99/€39.99/£29.99. This adjustment aims to ensure fairness for early supporters. The team also announced that the higher-priced editions of the game, the Deluxe Edition, and Dynasty Edition, have been removed. The next update and initially planned paid DLC forPharaoh, scheduled for early 2024, will now be provided as a free update for all existing owners.
It has been a difficult few months, and we recognize that we have made mistakes when it comes to our relationship with you all.
The announcement also hinted at broader plansforTotal Wartitles, emphasizing a commitment to expanding campaign maps, introducing additional factions, and fostering a more inclusive development process. The leadership team expressed a desire to incorporate more player voices into decision-making processes and to provide insights into the development behind the scenes.
Creative Assembly’s public apology signals a renewed commitment to its community, acknowledging past missteps and outlining tangible steps toward rebuilding trust. The commitment to delivering more transparent communication and actively addressing player feedback reflects a positive shift in the studio’s approach. The community will likely be watching closely to see how these promises translate into concreteimprovements in theTotal Wargames.
Total War
Creative Assembly’s Total War is a series of strategy games that began with Shogun: Total War in June 2000. There have been a plethora of other Total War games since, covering a variety of different historical time periods and featuring a similar mix of turn-based and real-time strategy as the original game.Along with the series' many historical games, the Total War series is also known for its Warhammer releases.
