Summary
Capcom took to the Steam forums to addressDragon’s Dogma 2player backlash after the game was review bombed. Most of the negative criticism is due to the appearance of several microtransaction items afterDragon’s Dogma 2was released on Steam, including some that jeopardize all the claims that director Hideaki Itsuno and the team have made about the game’s intended design.
It didn’t take long forDragon’s Dogma 2to break Steam records after its launch, but people soon took notice of the game’s frame rate, poor save system, and the amount of DLC content that was popping around. While DLC is standard practice nowadays in most games, some ofDragon’s Dogma 2microtransactions include items that contradict the traveling experience the game has been promising, such as the scarce Portcrystal which facilitates fast travel. On Steam, while the negative feedback lingered around several issues, players were more vocal about the DLC and responded in volume,review bombingDragon’s Dogma 2.
Capcom Responds to Player Backlash
After the player backlash, Capcom went toDragon’s Dogma 2Steam forumto address the players' complaints. The developer said it was aware of the community’s comments, apologized, and claimed to be trying to resolve these issues. Capcom opens the post by saying, “We will be addressing crashes and bug fixes starting from those with the highest priority in patches in the near future.” Plus, the developer mentions that it will add a feature on Steam to facilitate the process of starting a new game, asDragon’s Dogma 2save systemauto triggers almost constantly and doesn’t make it easy to restart the game.
However, most of the players' complaints are regarding the DLC, in which Capcom summed up by stating, “All the items listed below can be obtained in-game or as paid DLC items,” suggesting that it will not take any action against the existence of these microtransactions. Players' frustration stems from the fact that some commercialized items go against the design proposal oflimiting fast travel inDragon’s Dogma 2, as Hideaki Itsuno preached in his interviews.
At the end of the post, Capcom comments on the frame rate ofDragon’s Dogma 2. The developer says that the high CPU usage is directly related to NPCs, “In certain situations where numerous characters appear simultaneously, the CPU usage can be very high and may affect the frame rate.” Players took matters into their own hands to resolve this issue and decided tokill a bunch of NPCs inDragon’s Dogma 2to solve the frame rate problem. Even so, it seems that most of the game’s negative reviews will remain until Capcom addresses the microtransactions backlash with more decorum.
